Donor & member management
Fundraising and donor software for charities, not-for-profits and non-profits — plus members, galas and events.
Donor and member management is the software charities, not-for-profits and non-profits use to raise money and keep their supporters: donor records and fundraising CRM, online giving and peer-to-peer pages, gala, auction and event ticketing, and membership dues and renewals for associations, chambers and private clubs. Fundraising is what funds it all. Giving USA puts US charitable giving at US$617.20 billion in 2025, the first year above $600 billion, and CanadaHelps alone processed C$529 million in online donations for Canadian charities in 2025, up $47 million. Canada’s non-profit institutions made up 8.3% of nominal GDP in Q4 2023 and employed 2.8 million people (Statistics Canada). Vendors charge subscriptions plus payment-processing fees, and ownership is consolidating: Personify into Momentive, OneCause into Bonterra, Classy into GoFundMe Pro and Eventbrite into Bending Spoons.
new market · sits inside NAICS 513210, 518210, 561599 · researched 2026-11-14
charitable giving received by US charities (the money these tools help raise) · US617.2
↗USD billions · 2025
non-profit institutions' share of economy-wide nominal GDP · Canada8.3
↗% of nominal GDP (Q4) · 2023
jobs in non-profit institutions · Canada2.8
↗million jobs (Q4) · 2023
online donations processed through CanadaHelps (one platform, not the whole market) · Canada529
↗CAD millions · 2025
G
Growth
Dated and sourced; forecasts are labelled as forecasts.
- 2026-06Giving USA 2026: US charitable giving rose 5.7% in current dollars (3.0% adjusted for inflation) to an estimated $617.20 billion in 2025, passing $600 billion for the first time; bequest giving rose nearly 20%. ↗
- 2024-03Statistics Canada: nominal GDP of non-profit institutions rose 6.6% in 2023, against a 2.7% rise in real GDP, owing to significantly higher prices. ↗
- 2026-06CanadaHelps' Giving Report 2026: online donations through CanadaHelps reached $529 million in 2025, a $47 million increase on the year before; monthly donations are up 82% and securities donations up 200% since 2020. ↗
- 2026-02The two largest US-listed vendors shrank in their latest fiscal year: Blackbaud revenue went from US$1,154.6 million (2024) to US$1,128.4 million (2025), and Eventbrite from US$325.1 million to US$291.8 million (SEC XBRL). ↗
S
Segments
Each linked segment has its own page with its companies.
- Donor management & fundraising CRM 6 — Donor records, gift processing, receipts, appeals and online donation forms for charities (Blackbaud Raiser's Edge NXT, Bloomerang, Neon One, DonorPerfect, Keela).
- Online giving & peer-to-peer fundraising 4 — Donation pages, peer-to-peer and crowdfunding portals that route gifts to charities (CanadaHelps, GoFundMe Pro, Givebutter).
- Gala, auction & fundraising-event software 4 — Mobile bidding, auction check-out, event ticketing and paddle raises for charity events (OneCause, GiveSmart, Givebutter).
- Association & membership management 6 — Member databases, dues, renewals, websites and directories for associations, chambers and chapters (Personify, WildApricot, MemberClicks, YourMembership).
- Private-club management 2 — Member billing, tee times, dining POS and club accounting for golf, country and city clubs (Jonas Club Software).
- Event management & ticketing 4 — Registration, venue sourcing and ticket sales for conferences and public events (Cvent, Eventbrite).
C
Leading companies in donor & member management
18 companies, with the scale each source states.
| Company | Where | What they do | Scale |
|---|---|---|---|
| Galafy Featured Same owner as Research Upon. ↗ | Kelowna, Canada | Private membership association and social club platform, by invitation only, with members, chapters and events (curated dinners, galas, golf, heli tours) across BC and Alberta: Banff, Kelowna, Kamloops, Vernon, Penticton, Whistler, Vancouver and the Kootenays. | — |
| Blackbaud BLKB ↗ | Charleston, United States | Largest listed donor-software vendor; flagship Raiser's Edge NXT fundraising CRM plus financial, grant, education, ticketing and payment software for nonprofits. | revenue: 1,128.365 USD millions (2025) ↗ |
| Momentive Software ↗ | Roll-up of association and nonprofit software: Personify, WildApricot, MemberClicks, YourMembership, NetForum and Nimble AMS, GiveSmart event fundraising, A2Z Events. | customers: 37,000 mission-driven organizations (more than), 30+ countries (2026) ↗ | |
| Personify ↗ | Association, chamber, YMCA/JCC and event software; lists four major offices (Atlanta, Austin, Toronto, Washington-Baltimore); now part of Momentive Software. | customers: 30,000 organizations using one or more Personify products (30,000+) (2026) ↗ | |
| WildApricot ↗ | since 2006 | Budget membership software for small associations, clubs, chambers and charities: member database, website, events, payments. | customers: 15,000 organizations (over 15,000) (2026) ↗ |
| MemberClicks ↗ | Membership management (AMS) for associations and chambers. | — | |
| Jonas Club Software ↗ | Markham, Canada since 1990 | Private-club management software (60+ applications: member billing, bookings, accounting); a division of Constellation Software since December 2003. | customers: 2,300 clubs in 20 countries (over 2,300) (2026) ↗ |
| Bloomerang ↗ | Indianapolis, United States since 2012 | Donor management CRM, fundraising and volunteer software for small and mid-size nonprofits; acquired Kindful (2021), InitLive (2023) and Qgiv (2024). | customers: 13,000 customers (more than) (2022) ↗ |
| Neon One ↗ | since 2018 | Nonprofit CRM (Neon CRM) bundling fundraising, donor management, events, membership and communications; formed in 2018 when four technology companies combined. | customers: 7,000 nonprofit customers (7,000+) (2026) ↗ |
| DonorPerfect (SofterWare, Inc.) ↗ | United States | Donor management and online fundraising software; US mailing address in Bethel Park, PA and a Canadian mailing address in Montréal. | — |
| Keela ↗ | since 2013 | Donor management platform for nonprofits; Certified B Corp since 2016; now part of the Velora nonprofit operations suite. | dollars raised via platform: 2 USD/CAD billions (2B+, currency not stated) (2026) ↗ |
| CanadaHelps ↗ | Toronto, Canada since 2000 | Registered charity (No. 896568417RR0001) running Canada's largest online giving platform; donation processing and fundraising tools for charities. | donations processed: 529 CAD millions (2025) ↗ |
| OneCause ↗ | Indianapolis, United States since 2008 | Charity auction, mobile bidding, gala ticketing and online fundraising software; acquired by Bonterra on 2025-10-15. | funds raised through platform (cumulative): 8 USD billions (more than) (2026) ↗ |
| Bonterra ↗ | Austin, United States | Social-good software group: EveryAction CRM, Network for Good, DonorDrive peer-to-peer, GiveGab, Mobilize volunteers, CyberGrants, and OneCause events/auctions. | — |
| Givebutter ↗ | Free-to-use fundraising platform: donation forms, events and ticketing, auctions, peer-to-peer and a built-in donor CRM. | donations powered: 300 USD millions (300M+, period not stated) (2026) ↗ | |
| GoFundMe Pro (formerly Classy) ↗ | Nonprofit fundraising software (online giving, peer-to-peer, events) from Classy, which GoFundMe acquired in 2022 and relaunched as GoFundMe Pro in May 2025. | funds raised on parent GoFundMe (cumulative, all users): 40 USD billions (2025) ↗ | |
| Cvent ↗ | Tysons, United States | Event management and venue-sourcing platform for corporate and association events; taken private by merger on 2023-06-15; 34,000+ customers. | revenue: 630.558 USD millions (last public year) (2022) ↗ |
| Eventbrite ↗ | San Francisco, United States | Self-service event ticketing and registration for small and mid-size organizers; merged into Bending Spoons in March 2026 and deregistered from the SEC. | revenue: 291.843 USD millions (2025) ↗ |
CA
In Canada
- 2024-03Statistics Canada: non-profit institutions made up 8.3% of economy-wide nominal GDP in Q4 2023 (2.2% excluding government non-profits such as hospitals and universities) and employed 2.8 million people. ↗
- 2026-06CanadaHelps (Toronto) processed $529 million in online donations in 2025, up $47 million; more than 27,000 charities use the platform to raise funds. ↗
- 2026-11Jonas Club Software of Markham, Ontario, a division of Constellation Software Inc. since December 2003, serves over 2,300 clubs in 20 countries. ↗
- 2026-11Personify, now part of Momentive Software, lists Toronto as one of its four major offices; Keela (founded 2013, donor management) is now part of the Velora suite with Raisely and Aplos. ↗
R
What would have to be true
- Revenue depends on donor and member volumes; the two largest US-listed vendors (Blackbaud, Eventbrite) both reported lower revenue in 2025 than in 2024.
- Data security: Blackbaud's 10-K still reports claims arising from its May 2020 ransomware 'Security Incident'; vendors hold large donor and member databases.
- Consolidation by private-equity-backed groups (Momentive, Bonterra, Bending Spoons, GoFundMe) can squeeze independent vendors and raise switching risk for customers.
- Free or fee-funded platforms (Givebutter, GoFundMe Pro) compete with subscription CRMs on price; an entrant would need a defensible niche (e.g. Canadian receipting, clubs, galas).
Quick answers
- How much do charities and non-profits raise in the US?
- Giving USA puts US charitable giving at US$617.20 billion in 2025, up 5.7% in current dollars (3.0% after inflation) and above $600 billion for the first time; bequest giving rose nearly 20%.
- How much is raised online for Canadian charities?
- CanadaHelps, Canada’s largest online giving platform, processed C$529 million in online donations in 2025, up $47 million on the year before; more than 27,000 charities use it. Monthly donations are up 82% and gifts of securities up 200% since 2020.
- What software do not-for-profits use for fundraising?
- Donor management CRMs (Blackbaud Raiser’s Edge NXT, Bloomerang, Neon One, DonorPerfect, Keela), online giving and peer-to-peer platforms (CanadaHelps, GoFundMe Pro, Givebutter) and gala and auction software (OneCause, GiveSmart).
- How big is the non-profit sector in Canada?
- Statistics Canada: non-profit institutions made up 8.3% of economy-wide nominal GDP in Q4 2023 (2.2% excluding government non-profits such as hospitals and universities) and employed 2.8 million people.
- How big is the donor & member management market?
- charitable giving received by US charities (the money these tools help raise) (US): 617.2 USD billions, 2025 — Giving USA Foundation; non-profit institutions' share of economy-wide nominal GDP (Canada): 8.3 % of nominal GDP (Q4), 2023 — Statistics Canada, The Daily.
- Is the donor & member management market growing?
- Giving USA 2026: US charitable giving rose 5.7% in current dollars (3.0% adjusted for inflation) to an estimated $617.20 billion in 2025, passing $600 billion for the first time; bequest giving rose nearly 20%.
- Who are the leading donor & member management companies?
- Galafy (Canada), Blackbaud (United States), Momentive Software, Personify, WildApricot, MemberClicks, Jonas Club Software (Canada), Bloomerang (United States), and 10 more in the table above.
- Which donor & member management companies are publicly traded?
- Blackbaud (BLKB).
- Which Canadian companies are in donor & member management?
- Galafy, Kelowna; Jonas Club Software, Markham; CanadaHelps, Toronto.
- What is happening with donor & member management in Canada?
- Statistics Canada: non-profit institutions made up 8.3% of economy-wide nominal GDP in Q4 2023 (2.2% excluding government non-profits such as hospitals and universities) and employed 2.8 million people.
- What are the main segments of the donor & member management market?
- Donor management / fundraising CRM, Online giving platforms, Gala, auction & fundraising-event software, Association & membership management (AMS), Private-club management, General event management & ticketing.
- What are the risks in the donor & member management market?
- Revenue depends on donor and member volumes; the two largest US-listed vendors (Blackbaud, Eventbrite) both reported lower revenue in 2025 than in 2024.
Sources (30)
- Giving USA: charitable giving rose to $617.20 billion in 2025 — Giving USA Foundation
- Giving USA 2025: U.S. charitable giving grew to $592.50 billion in 2024 — Giving USA Foundation
- Non-profit institutions and volunteering: Economic contribution, Q1 to Q4 2023 — Statistics Canada, The Daily
- Non-profit institutions and volunteering: Economic contribution, Q1 to Q4 2025 (release note, no headline figures in text) — Statistics Canada, The Daily
- The Giving Report: What's Shaping Canadian Philanthropy in 2026 — CanadaHelps
- CanadaHelps home — CanadaHelps
- Contact us — CanadaHelps
- Blackbaud XBRL company facts — US SEC
- Blackbaud Form 10-K for 2025 — US SEC
- Eventbrite XBRL company facts — US SEC
- Eventbrite S-8 POS (merger with Bending Spoons US Inc.) — US SEC
- Cvent Holding Corp. XBRL company facts — US SEC
- Cvent S-8 POS (June 2023 merger) — US SEC
- About Us — Momentive Software
- Association Members Earn Nearly Twice as Many Career Promotions... — Momentive Software
- Who is Personify? — Personify
- Wild Apricot and Personify: a year in review — Personify
- WildApricot home — WildApricot
- About — Jonas Club Software
- Contact — Jonas Club Software
- Company — Bloomerang
- Contact — Bloomerang
- About Us — Neon One
- Contact Us — DonorPerfect
- About Us — Keela
- About Us — OneCause
- Bonterra expands fundraising offerings with OneCause acquisition — Bonterra
- About — Givebutter
- GoFundMe Surpasses $40 Billion Raised and Launches GoFundMe Pro — GoFundMe
- About Cvent — Cvent