Vertical software45% entry signalMarket screen4 sourced figuresOne thing must be trueincumbent vulnerability

Chiropractic Practice Software

Prepared 2026-10-08

The buyer population — Offices of chiropractors

Base industry report for 621310 →
Establishments · CanadaA
3,549
with employees
Under 10 employeesA
95%
most common size: 1–4
Establishments · USA
40,179
Employment · USA
149,574
3.7 per establishment
Payroll · USA
$5.8B
$39k per employee

Of 3,549 Canadian establishments with employees, 95% have fewer than ten — an industry of very small operators. Each of those is one potential account, before any filter for size or fit.

Entry signal — what decides who wins here

One thing must be true
Structure decides One thing must be true Execution decides

Entry turns on a single condition that can be named and tested before much is spent. Clear it and this becomes an execution question; fail it and no amount of operating skill helps.

What you would have to beat

Displace an incumbent the screen found well defended — payments attached to the workflow, data that does not leave, a contract that renews itself. Share here means giving a buyer a reason to break something that currently works, which is a higher bar than being better.

How it was read
Binding constraintUNVERIFIEDincumbent vulnerability — Executional — a better operator can move it.
Measured inputsUNVERIFIEDnot applied — This is a software market. The industry’s business counts describe its BUYERS, not the market being entered, so they are left out of the signal.
How many new establishments are still tradingA
Health Care and Social Assistance, US · opened 2020
84%
1 year
65.3%
3 years
52.6%
5 years
36.4%
10 years
opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

This is not a probability of success, and it is not a verdict on you. No survival probability is published per market, and inventing one would be worse than saying so. What the bar reads is how much of the outcome sits inside an operator's control: green means the hurdles are ones a better operator clears, red means the binding constraint is capital, an asset or a permission rather than execution. Someone arriving with an advantage this screen did not assume can win a market shown in red.

Companies named in this market · 8

The binding constraint — incumbent vulnerability

How chiropractic differs from rehab therapy (621340). Rehab software is built around insurance: WebPT and its rivals compete on documentation that survives payer and Medicare review, and the visit is billed to a third party. A chiropractic office sells many more short visits, usually as a care plan: a course of adjustments scheduled ahead and often paid up front or as a monthly membership. Part of the profession runs cash-only. That changes what the software has to do. It needs recurring card billing for memberships and prepaid plans, a ledger for plan balances, fast spinal-adjustment SOAP templates, and personal-injury and auto-accident case files alongside ordinary insurance claims. Discounting is also a compliance problem: charging cash patients less than insurers invites dual-fee-schedule trouble. A whole product, ChiroHealthUSA, exists to sell practices a 'compliant membership model' as a discount medical plan; it claims 7,700+ providers [C, vendor]. These are analyst framings of the workflow; the vendor pages confirm the features (ChiroSpring sells 'Memberships', ChiroTouch's CT Pay sets up recurring payments, ClinicMind sells a 'Cash-Only / Private Pay' plan) [C, vendor]. The incumbent is ChiroTouch, and it now sits inside a private-equity roll-up. It claims 12,500+ chiropractic practices [C, vendor]. K1 bought it in 2014, Waud Capital Partners took a stake in 2017 [B, socaltech], and in September 2023 Waud's platform (Integrated Practice Solutions, whose chiropractic line is ChiroTouch) merged into PracticeTek under Lightyear Capital majority ownership, with Greater Sum Ventures and Waud keeping stakes [B, Lightyear release]. PracticeTek also owns ChiroSpring, the cloud challenger that sells memberships; ChiroSpring's founder is quoted on PracticeTek's site, and the two share a San Diego address [C]. So the incumbent and one of the best-reviewed challengers have the same owner. Second consolidator: ClinicMind, which absorbed Genesis Chiropractic Software (its homepage now offers 'ClinicMind EHR 1.0 formerly Genesis') and sells EHR plus outsourced billing [A for the merger; date January 2024 from search summary, not opened]. The best-funded challengers. ChiroHD (Atlanta, founded 2017) raised $26M of growth capital from Mainsail Partners in April 2025 [B]. Jane (North Vancouver) is multi-discipline rather than chiropractic-only. It raised under $10M of primary capital, including $2M of CIBC debt in 2019 [B], and was valued at about $1.8B in a May 2025 secondary of $500M-plus led by TCV with JMI Equity and Tidemark [B]; reported revenue was about US$100M [B, The Logic via techcouver]. Practice Better (Toronto; US$27M led by Five Elms, April 2023, and US$13M of CIBC growth debt, November 2024) [B] named chiropractors as a target vertical when it raised. A new entrant would face a PE-owned incumbent that already bundles payments and recurring billing, a venture-funded cloud challenger aimed squarely at it, and a Canadian multi-discipline platform worth more than any of them. Incumbent vulnerability decides it. No vendor publishes revenue except Jane's reported figure.

I

The incumbent

Who owns this market and who is coming for it. Fields a screen never reached say so rather than guessing.

Incumbent
ChiroTouch (PracticeTek)
Scale
Claims 12,500+ chiropractic practices and '25+ years of insights from 36,000+ providers' [C, vendor]. Owned by PracticeTek (Lightyear Capital majority, Greater Sum Ventures and Waud Capital minority) since the September 2023 PracticeTek–IPS merger; PracticeTek said the combined company serves 40,000+ retail healthcare providers in the US and Canada across dental, optometry, chiropractic and therapy [B]
Challengers
ChiroHD ($26M growth round led by Mainsail Partners, April 2025), Jane (North Vancouver; multi-discipline; under $10M primary raised, about $1.8B valuation in a TCV-led 2025 secondary), Practice Better (Toronto; US$27M led by Five Elms, 2023, plus US$13M CIBC debt, 2024), ClinicMind (absorbed Genesis), ChiroSpring (a PracticeTek company), ChiroFusion
Lock-in mechanism
The clinical record and the stored payment relationships. Years of SOAP notes, x-ray and exam findings, and personal-injury case files are records the practice must keep and that do not migrate cleanly. Care plans and memberships are prepaid balances or recurring charges on stored cards (ChiroTouch's CT Pay, ChiroSpring Memberships, ClinicMindPay), so switching means moving patient liabilities and changing processor at once. Insurance practices add payer enrolment, clearinghouse links and open claims; ClinicMind sells outsourced billing on top, which binds harder than software alone
Price movement
Not assessed. ChiroSpring and ChiroTouch route pricing through a demo; ClinicMind advertises 'switch plans anytime' tiers including a cash-only plan [C, vendor]
Is the buyer consolidating?
No — The buyer is still mostly the independent office; ChiroHD says it serves clinics 'from startups to multi-location franchises' [C]. Franchise and roll-up chains exist but were not sourced for this record. The consolidation that matters here is on the vendor side: PracticeTek owns both ChiroTouch and ChiroSpring, and ClinicMind absorbed Genesis
F

Financials & market size — sourced

Figures that came from a filing, a results release or reputable reporting, each carrying its evidence tier.

ChiroHD growth round, April 2025B $26M led by Mainsail Partners
Jane secondary, May 2025B $500M-plus secondary led by TCV with JMI Equity and Tidemark, at about $1.8B; under $10M primary raised; revenue about US$100M
Practice Better, 2023–2024B US$27M led by Five Elms (April 2023) plus US$13M CIBC growth debt (November 2024)
PracticeTek–IPS merger, September 2023B Lightyear Capital majority; combined company serves 40,000+ retail healthcare providers in the US and Canada; terms not disclosed
V

The field

Every vendor named on this record, and what each one discloses. Most disclose nothing, which is why the market is not sized.

Competitor set · 8 named · 1 disclose revenue

NameRevenueShareNote
ChiroTouchB not disclosed — The incumbent: chiropractic EHR, billing and CT Pay payments; claims 12,500+ practices [C]. Owned by K1 (2014), then Waud Capital Partners (2017), then folded into PracticeTek via the September 2023 PracticeTek–IPS merger (Lightyear Capital majority) [B]. Lincoln International's deal note calls it a 'market-leading provider' to chiropractic, optometry, speech and therapy practices [B]. No revenue published
ChiroSpringC not disclosed — Cloud chiropractic software with SOAP notes, billing, payments and a Memberships module [C]. Part of PracticeTek, the same owner as ChiroTouch: its founder is quoted on practicetek.com and both list San Diego addresses [C]. No terms disclosed
ChiroHDB not disclosed — Atlanta, founded 2017; cloud EHR with scheduling, texting, insurance, integrated financials and care management. $26M growth capital led by Mainsail Partners, April 2025 [B]; no earlier outside round disclosed. About 1,000 clinics per a search summary of the AJC story, not opened
Jane AppB $~$100M (2025, reported) — North Vancouver, founded 2012; multi-discipline practice management for physio, massage, chiropractic and other clinics; claims 250K+ practitioners [C]. Under $10M primary raised (including $2M CIBC debt, 2019) [B]; $500M-plus secondary led by TCV with JMI Equity and Tidemark, May 2025, at about $1.8B; JMI bought in via a $100M-plus secondary in 2021 [B]
Practice BetterB not disclosed — Toronto; practice management first built for nutritionists and wellness practitioners, now lists chiropractors; claims 50,000+ practitioners [C]. US$27M led by Five Elms Capital (April 2023, said it would add chiropractors) and US$13M CIBC Innovation Banking growth debt (November 2024) [B]
ClinicMindC not disclosed — ONC-certified EHR plus outsourced billing (RCM) for chiropractic, mental health and personal-injury practices; its homepage offers 'ClinicMind EHR 1.0 formerly Genesis' [A]. Absorbed Genesis Chiropractic Software in January 2024 (search summary, not opened). Ownership and funding not disclosed
ChiroFusionC not disclosed — Cloud chiropractic EHR and billing, Boca Raton, founded 2012 (search summaries). Its homepage returned a 'Coming Soon' placeholder on 2026-10-08, so its status is unconfirmed. No funding disclosed
ChiroHealthUSAC not disclosed — Not practice software: a discount medical plan sold through chiropractors as a 'compliant membership model' so offices can discount cash care; claims 7,700+ providers [C]. Included because it is the compliance layer the cash-pay workflow depends on

Evidence

Evidence. Opened 2026-10-08. ChiroTouch: chirotouch.com (12,500+ practices, CT Pay recurring payments, AI scribe) [C, vendor]; Lincoln International deal note (Waud Capital sold ChiroTouch to PracticeTek, a Lightyear Capital and Greater Sum Ventures company, 2023) [B]; Lightyear Capital release of 2023-09-05 on the PracticeTek–IPS merger (Lightyear majority, GSV and Waud reinvesting, 40,000+ providers, IPS's chiropractic, optometry and speech lines) [B]; socaltech.com, July 2017 (Waud Capital Partners funding, size not announced) [B]. K1's 2014 purchase and 5x recurring-revenue claim are from search summaries; k1.com returned 403. ChiroSpring: chirospring.com (Memberships module, San Diego address) and practicetek.com (ChiroSpring founder testimonial) [C]. ChiroHD: Mainsail Partners release, 2025-04-29 ($26M) [B, investor announcing its own round]; The SaaS News, 2025-05-02 (founded 2017, Atlanta, care management) [B]; the ~1,000-clinic and 35-employee figures are from a search summary of the Atlanta Journal-Constitution story, which returned 404. Jane: techcouver (2025-05-26; about $1.8B valuation; TCV, JMI, Tidemark; under $10M primary; about US$100M revenue; 50,000 clinics) [B]; Canadian Lawyer deal listing (closed 2025-05-29, $500M-plus secondary, Fasken advising) [B]; BetaKit, 2019-01-11 ($2M CIBC debt, previously self-funded) [B]. The Logic (2025) is paywalled; its figures (US$1.8B, 2021 JMI secondary over $100M) came through a summary and the currency of the $500M figure is reported inconsistently, so the record says '$500M-plus'. Fasken's own page returned 403. Practice Better: The Logic briefing, 2023-04-27 (US$27M, Five Elms, plans to add chiropractors) [B]; CIBC Innovation Banking release, 2024-11-26 (US$13M growth capital) [B]; practicebetter.io (50,000+ practitioners, chiropractors listed) [C]. A C$1M 2021 round from Disruption Ventures appeared only in a search summary and is not counted. ClinicMind: clinicmind.com ('ClinicMind EHR 1.0 formerly Genesis', cash-only plan, RCM) [A for the merger itself]; the January 2024 date comes from a privsource summary (406 on fetch); genesischiropracticsoftware.com is behind Cloudflare. ChiroFusion: chirofusion.com showed a 'Coming Soon' page. ChiroHealthUSA: chirohealthusa.com (7,700+ providers, discount medical plan, not insurance) [C]. Atlas Chiropractic could not be found as a software vendor (atlaschiro.com is a clinic) and is left out. Market size and vendor revenue UNVERIFIED — no chiropractic-only vendor publishes revenue, Jane's revenue covers all its disciplines, and the BLS occupation page returned 403, so no US chiropractor count is on this record. The WFC says over 100,000 chiropractors practise worldwide [C, association].

#

Where the industry talks

The associations, forums and events where people in this trade actually talk shop — where to listen before entering, and where the first customers are found. Each link was opened on the date shown.

AssociationUSA
American Chiropractic Association (ACA)
acatoday.org

The main US professional association for chiropractors; member directory, state affiliates and the annual ACA Engage meeting. Member count not stated on the home page

Checked 2026-10-08
EventUSA
ACA Engage 2027
acatoday.org

ACA's annual meeting and Day on Capitol Hill, January 21-23, 2027, Crystal Gateway Marriott, Arlington, Virginia

Checked 2026-10-08
AssociationCanadaA
Canadian Chiropractic Association (CCA)
chiropractic.ca

National association, head office in Toronto, with provincial association links; its most recent national conference was May 1-2, 2026, in Halifax. Member count not stated on the home page

Checked 2026-10-08
AssociationInternationalA
International Chiropractors Association (ICA)
chiropractic.org

Falls Church, Virginia; says it has members in 50+ countries and is 100 years old; seven postgraduate councils

Checked 2026-10-08
AssociationInternationalA
World Federation of Chiropractic (WFC)
wfc.org

Federation of national chiropractic associations in over 90 countries and an NGO in official relations with the WHO; says over 100,000 chiropractors practise worldwide

Checked 2026-10-08
PublicationUSA
Chiropractic Economics
chiroeco.com

Business and practice-management magazine for chiropractors; 2026 articles on documentation and practice growth

Checked 2026-10-08
PublicationUSA
Dynamic Chiropractic
dynamicchiropractic.com

MPA Media's chiropractic news publication; coding coverage of the October 1, 2026 ICD-10-CM changes

Checked 2026-10-08

Parker Seminars (parkerseminars.com) blocked automated access behind Cloudflare and is not listed. The BLS chiropractor page returned 403.

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The businesses it sells to

Operating-business records filed along the same branch of NAICS — the customers of this software, screened as businesses in their own right.

No operating-business record has been written along this branch yet. The base industry report says what the subsector typically runs on.

Other software on this branch

Vertical softwareScreenedfiled at 621
Healthcare Revenue Cycle & Admin SoftwareOne thing must be true
binding constraint: incumbent vulnerability
Incumbent Optum (Change Healthcare)

What this category is. The back office between a care provider and whoever pays: eligibility checks, claims and the clearinghouse that carries them, coding, denials and appeals, payer-to-provider payments, patient statements and collections, and the credentialing and enrolment that let a clinician bill a plan at all. The coded customer is ambulatory care (621): physician groups, clinics, labs and home health. But the largest buyers of several segments are hospitals and health systems (outsourced revenue cycle, inpatient coding) and health plans (payer payments, provider data, credentialing). How it differs from the neighbouring records. Electronic health records and practice management (6211) sells the chart and scheduling; athenahealth appears here only for its revenue-cycle business, and its funding is not re-researched. EHR+ patient engagement (6211) sells the portal and intake. Patient booking (6211) sells patient acquisition. HIPAA compliance (6211) sells security and audit. Medical imaging (621510) sells PACS. This record is the money and paperwork layer. Who owns the rails. Optum completed its combination with Change Healthcare on 3 October 2022 [A, Optum]. The February 2024 ransomware attack on Change touched about 192.7 million individuals, the largest US healthcare breach on record [B, CyberInsider citing the HHS OCR filing], and stopped claims for providers across the country. That shows how much of the network runs through one company. Availity says it connects over two million providers to every US health plan and handles over 13 billion transactions a year; its shareholders include Anthem (Elevance), Humana, HCSC and GuideWell, and Novo Holdings bought Francisco Partners' stake in July 2021 [A, Novo Holdings]. Waystar (Nasdaq: WAY) earned $1,099M of revenue in 2025, up 17%, from about 30,000 clients representing over 1 million providers [A, Waystar release]. Experian Health sells patient access, eligibility and identity inside Experian plc. Zelis runs the payer-to-provider payment side: 725 payer clients, 850K+ providers and $300B+ of payment volume by its own count [C]. Bain Capital and Parthenon sold a minority stake to a Mubadala-led group that closed on 26 November 2024 [A, Kirkland & Ellis]; the reported $17B valuation is Bloomberg's, not opened here. Who owns the outsourced work. R1 RCM was taken private by TowerBrook and CD&R at about $8.9B, closing 19 November 2024 [A, CD&R]. Ensemble Health Partners began as Bon Secours Mercy Health's revenue-cycle arm; Golden Gate Capital bought 51% in 2019 in a deal reported at about $1.2B [B, Becker's]. athenahealth, bought by Bain Capital and Hellman & Friedman for $17B [B, Healthcare Dive], bundles billing with its ambulatory record. The AI wave is already funded. AKASA (inpatient coding for 500 hospitals, by its own count) raised a $60M Series B led by BOND in 2021 [A]. Adonis raised a $40M Series C led by Quadrille Capital in March 2026, over $95M in total, and claims more than 4x revenue growth in 2025 [A, company release]. Candid Health raised a $52.5M Series C led by Oak HC/FT, $99.5M in total [B, HLTH]. Infinitus raised a $51.5M Series C led by Andreessen Horowitz, $102.9M in total, for AI agents that call payers [B, Pulse 2.0]. In credentialing, Medallion has raised $130M (latest $43M led by Acrew Capital, August 2025) and has acquired Andros [A]. CertifyOS raised a $40M Series B led by Transformation Capital in June 2025 [A]. Uno Health (Medicaid and benefits enrolment) was bought by Findhelp in October 2025 [B]. Canada. Provincial plans pay physicians, so the US claims-and-denials problem mostly does not exist. Billing is bundled with the record: more than 40,000 Canadian health professionals use a TELUS Health EMR [A, TELUS], and TELUS's CHR files OHIP claims through MDBilling [A, TELUS help centre]. mdbilling.ca now redirects to Dr.Bill, which claims 13,000+ physicians across OHIP, MSP and AHCIP [C]. TELUS eClaims covers direct billing to private insurers for allied health. Why a newcomer cannot get in. The clearinghouse and payment rails are owned by Optum, Availity (owned by payers), Waystar and Zelis. Each depends on connections to thousands of payers and on volume pricing. The outsourced hospital work is owned by private-equity platforms worth billions. Every point task an AI startup might attack (coding, denials, payer calls, credentialing, patient billing) already has a venture-backed player with $50M–$130M raised, and the incumbents are buying or building the same AI. Waystar's acquisition of Iodine is one example. In Canada the pain is small and the record vendors bundle it. Incumbent vulnerability decides it.

NAICS 62115 vendors named6 sourced figuresOpen →