NAICS 4191Industry group · 4-digitnational market1 market record

Business-to-business electronic markets, and agents and brokers

This industry group comprises establishments primarily engaged in buying and/or selling products, owned by others, and generally receiving a fee or a commission for the service. These establishments may be known as business-to-business electronic markets, commission merchants, import agents or brokers, export agents or brokers, manufacturers' agents, purchasing agents, selling agents, and they may deal in any type of product. These establishments bring together sellers and buyers or undertake commercial transactions on behalf of a principal, without taking title of the goods bought or sold. — Statistics Canada, NAICS 2022A

Establishments · CanadaA
3,938
with employees
Under 10 employeesA
84%
most common size: 1–4
01

Size and shape

How many businesses there are and how small they are. Fragmentation is the first thing an entrant — or anyone selling software into this industry — needs to know, and it is one of the few things that is actually measured.

Canadian establishments by number of employeesA

1–42,67668%
5–962416%
10–193268%
20–491995%
50–99612%
100–199361%
200–499130%
500+30%

Of 3,938 Canadian establishments with employees, 84% have fewer than ten — an industry of very small operators.

Where they areA

Ontario1,61641%
Quebec85122%
British Columbia68417%
Alberta3519%

Largest four provinces by establishment count. Establishments with employees only — sole operators with no payroll are not in this table, so in trades and personal services the true number of businesses is higher.

How many new establishments are still tradingA
Wholesale Trade, US · opened 2020
82.8%
1 year
64.3%
3 years
51.2%
5 years
34.4%
10 years
opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

No US figure is shown. County Business Patterns is coded to the 2017 US edition of NAICS; this code either does not exist there, names a different industry, or is outside the programme's coverage (most of agriculture, rail, postal and public administration are). A figure is attached only where both the code and the title agree.

02

How businesses here compete

The structural profile of subsector 419, which every industry beneath it inherits. This is analyst judgment from how the subsector is organised — not research into this industry, and not a measurement.

Agents and brokers own relationships rather than inventory. Low capital and fragile: a principal can take the line direct once the agent has built it.

Who sets the price
Commission, negotiated per line.
The software it runs on
CRM, commission tracking and EDI.
03

Market screens and studies

Market-entry records filed along this branch of the hierarchy. A record at or beneath this code is about this industry; one above it is about something wider that contains it.

Operating businessScreened
Manufacturers’ Agency & B2B MarketplaceExecution decides
binding constraint: defensibility

The pre-screen called this the most interesting code in wholesale, and the numbers half agree. An agent sells a principal's line on commission and never owns the goods: no inventory, no receivables beyond the commission cheque. 3,938 Canadian establishments, 2,676 of them with fewer than five people. The federal small-business benchmark for agents and brokers shows 5,793 businesses averaging $650K of revenue and $86K of net profit — a 13.2% margin, with the top quartile averaging $2.0M and $222K and the bottom quartile losing money [A]. That is a good living reached with almost no capital. The marketplace variant is better still once liquid: Liquidity Services' GovDeals segment took $87.4M of revenue on $903M of gross merchandise volume — a 9.7% take — at a 92.7% segment direct profit margin [A]. The cut is what the business owns when it works. The agent's asset is a line held at the principal's pleasure. The agency builds the territory at its own cost; once the volume justifies a salaried rep, the principal can end the agreement on short notice and keep the customers, who were always buying the principal's product. Success is the trigger for termination. The marketplace faces the mirror problem: it is worth nothing until both sides are present, and GovDeals got its sellers through government surplus contracts, not through a launch. This is not a clean kill. It is a verdict that the agency is enterable as self-employment and weak as an asset. A full study would test, in one product category, the actual termination and post-termination commission terms principals sign, and whether any category has buyers fragmented enough that the principal never wants them direct. The EDI software on this branch is screened separately.

NAICS 41916 vendors named10 sourced figuresOpen →
04

Software serving this industry

The vertical software markets filed along the same branch — who sells to these businesses and who they would have to displace — and then the generic categories every business buys whatever it does.

Sold across the wider branch

05

Companies in this industry · 7

Every company this research names that is filed here or beneath — the operators, and the vendors that sell to them — largest disclosed revenue first. The rank is within the company’s own six-digit industry.

CompanyFiled underRevenueRank
RB GlobalPrivateBusiness-to-business electronic markets, and agents and brokers4191$4.6B1/7
Liquidity ServicesNASDAQ:LQDTBusiness-to-business electronic markets, and agents and brokers4191$477M2/7
AcostaPrivateBusiness-to-business electronic markets, and agents and brokers4191—3/7
Advantage SolutionsPrivateBusiness-to-business electronic markets, and agents and brokers4191—4/7
Alibaba and the category marketplacesPrivateBusiness-to-business electronic markets, and agents and brokers4191—5/7
Amazon BusinessPrivateBusiness-to-business electronic markets, and agents and brokers4191—6/7
CROSSMARKPrivateBusiness-to-business electronic markets, and agents and brokers4191—7/7
06

Who works here

The occupations employed in Wholesale trade, most concentrated in it first. The share is measured against the whole sector, not this industry — the published cross-tabulation stops there.

And the jobs every business has

Found across at least fourteen of the twenty sectors. But note the shape of this industry: 84% of establishments have fewer than ten employees, and at that size most of these roles are one person wearing several hats, or bought in from outside.

All 162 occupations →

07

Inside this industry

2 rows sit directly beneath 4191, and 4 in all once every level is counted. Each has a base report of its own.

CodeIndustryEstablishments · CAWhat is known
41911Business-to-business electronic markets179screened at 4191
41912Wholesale trade agents and brokers3,759screened at 4191