NAICS 62431Industry · 5-digitlocal market

Vocational rehabilitation services

This industry comprises establishments primarily engaged in providing vocational rehabilitation or habilitation services, such as job counselling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities, and persons who have a job-market disadvantage because of lack of education, job skill or experience; and training and employment to persons with a mental or physical disability in sheltered workshops. — Statistics Canada, NAICS 2022A

Establishments · CanadaA: 1,426
Under 10 employeesA: 38%
Establishments · USA: 7,075
Employment · USA: 218,151
Payroll · USA: $6.7B

Size and shape

How many businesses there are and how small they are. Fragmentation is the first thing an entrant — or anyone selling software into this industry — needs to know, and it is one of the few things that is actually measured.

Canadian establishments by number of employeesA

1–430121%

5–924417%

10–1936225%

20–4932923%

50–991259%

100–199514%

200–499101%

500+40%

Of 1,426 Canadian establishments with employees, 38% have fewer than ten — weighted toward mid-sized establishments.

Where they areA

Ontario48334%

Quebec45132%

British Columbia19113%

Alberta856%

Largest four provinces by establishment count. Establishments with employees only — sole operators with no payroll are not in this table, so in trades and personal services the true number of businesses is higher.

How many new establishments are still tradingA

Health Care and Social Assistance, US · opened 2020

84%

1 year

65.3%

3 years

52.6%

5 years

36.4%

10 years

opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

How businesses here compete

The structural profile of subsector 624, which every industry beneath it inherits. This is analyst judgment from how the subsector is organised — not research into this industry, and not a measurement.

local competitionlow capitalUNVERIFIEDinherited from 624 Social assistance

Mostly funded by public agreements at rates set by the funder. Childcare is the largest private segment, and fee-cap programmes now set its price too.

Who sets the price: Government funding agreements and fee caps.
The software it runs on: Childcare management, case management for social services.

Market screens and studies

Market-entry records filed along this branch of the hierarchy. A record at or beneath this code is about this industry; one above it is about something wider that contains it.

Screened one level up. Nothing is filed at this exact code; the screen for 6243 Vocational rehabilitation services covers it.

Operating businessScreenedfiled at 6243

Vocational Rehabilitation ServicesExecution decides

binding constraint: willingness to pay

Contracted employment training and placement for people with disabilities or barriers to work — real demand, publicly funded, and cut on how that funding actually behaves. Goodwill Industries is the instructive case. In 2024 it reported roughly $8.5–8.6B of total revenue, of which government support was $594M — about 7% — against $1.4B of private donations and $6.6B of other income, with charitable services at $6.2B of $8.1B in expenses [B]. The largest organisation in this field does not fund its programmes from rehabilitation contracts. It funds them from second-hand retail. A for-profit entrant selling the same services into public payers competes against that cross-subsidy, on rates set by a payer with no obligation to clear its costs. The cut is not that demand is absent. It is that the revenue attached to the demand was never intended to cover it.

NAICS 62436 vendors named8 sourced figuresOpen →

Software serving this industry

The vertical software markets filed along the same branch — who sells to these businesses and who they would have to displace — and then the generic categories every business buys whatever it does.

No vertical software market has been recorded along this branch. What the subsector typically runs on: Childcare management, case management for social services.

And what every business buys · 25 generic categories

Sold to every industry rather than this one, so they are filed against the software industry's own code. The same few vendors recur across most of them.

Who works here

The occupations employed in Health care and social assistance, most concentrated in it first. The share is measured against the whole sector, not this industry — the published cross-tabulation stops there.

Concentrated in this sectorA

Managers in health care One industry 98.6%

Nursing and allied health professionals One industry 95.1%

Technical occupations in dental health care One industry 89.9%

Therapy and assessment professionals One industry 89.5%

Dentists, optometrists and audiologists One industry 89%

Physicians and veterinarians One industry 88.5%

Assisting occupations in support of health services One industry 85.9%

Practitioners of natural healing One industry 83.4%

Technical occupations in therapy and assessment One industry 77.9%

Home care provider occupations One industry 72.1%

These jobs are mostly done here. An operator in this industry is competing for them against others in the same industry, not against the whole economy.

And the jobs every business has

Office administrative assistants - general, legal and medical Across the economy 22.1%

Administrative, property and payroll officers Across the economy 18.6%

Shoe repairers, shoemakers and upholsterers Across the economy 12.6%

Survey, statistical and data entry occupations Across the economy 9.3%

Administrative and financial supervisors Across the economy 7.1%

Building maintenance installers, servicers and repairers Across the economy 6.7%

Legislative and senior managers Across the economy 5.7%

Financial, insurance and related administrative support workers Across the economy 4.8%

Technical occupations in computer and information systems Across the economy 4.6%

Administrative services managers Across the economy 4.5%

Found across at least fourteen of the twenty sectors. In a small establishment several of these are usually one person, or an outside provider.

All 162 occupations →

Inside this industry

1 row sits directly beneath 62431. Each has a base report of its own.

Code	Industry	Establishments · CA	What is known
624310	Vocational rehabilitation services	1,426	screened at 6243