NAICS 5616Industry group · 4-digitlocal market2 market records

Investigation and security services

This industry group comprises establishments primarily engaged in providing investigation and detective services, guard and patrol services, armoured car services and security system services. — Statistics Canada, NAICS 2022A

Establishments · CanadaA
3,563
with employees
Under 10 employeesA
61%
most common size: 1–4
Establishments · USA
26,543
Employment · USA
976,567
37 per establishment
Payroll · USA
$36.5B
$37k per employee
01

Size and shape

How many businesses there are and how small they are. Fragmentation is the first thing an entrant — or anyone selling software into this industry — needs to know, and it is one of the few things that is actually measured.

Canadian establishments by number of employeesA

1–41,54843%
5–963418%
10–1944012%
20–4938511%
50–992497%
100–1991344%
200–4991173%
500+562%

Of 3,563 Canadian establishments with employees, 61% have fewer than ten — mostly small operators.

Where they areA

Ontario1,38939%
British Columbia72420%
Quebec61217%
Alberta42112%

Largest four provinces by establishment count. Establishments with employees only — sole operators with no payroll are not in this table, so in trades and personal services the true number of businesses is higher.

How many new establishments are still tradingA
Administrative and Waste Services, US · opened 2020
79.4%
1 year
63.6%
3 years
51.5%
5 years
37%
10 years
opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

02

How businesses here compete

The structural profile of subsector 561, which every industry beneath it inherits. This is analyst judgment from how the subsector is organised — not research into this industry, and not a measurement.

local competitionlow capitalUNVERIFIEDinherited from 561 Administrative and support services

Janitorial, landscaping, security and staffing: low capital and easy to start, so margins are competed down to labour cost. Route density and contract retention decide the outcome.

Who sets the price
Tender and the client's procurement; labour is most of the cost.
The software it runs on
Workforce scheduling, route and work-order management, staffing front and back office.
03

Market screens and studies

Market-entry records filed along this branch of the hierarchy. A record at or beneath this code is about this industry; one above it is about something wider that contains it.

04

Software serving this industry

The vertical software markets filed along the same branch — who sells to these businesses and who they would have to displace — and then the generic categories every business buys whatever it does.

Vertical softwareScreenedfiled at 561612
Security Guard & Patrol Workforce SoftwareOne thing must be true
binding constraint: incumbent vulnerability
Incumbent Split by layer: TEAM Software / WinTeam (WorkWave, an IFS company) for back-office ERP at the large guard firms; Trackforce (TrackTik, GuardTek, Silvertrac; K1 Investment Management) for field operations, guard tour and incident reporting

Guard-company software has two incumbents, and a buyer usually needs both of them. The back office of the big guard firms runs on TEAM Software. WinTeam is an ERP that holds payroll, billing and job costing for contract security and janitorial companies. TEAM says 65% of the largest US security companies run on it [C, vendor, checked 2026-10-08]. It has sat inside WorkWave, an IFS company, since September 2021 [B, from the 561722 record]. The field layer has already been rolled up by Trackforce. Guard tours, post orders, incident reports, mobile patrols and client portals are its ground. Trackforce is backed by K1 Investment Management. It bought Silvertrac, the small-firm tool with 600+ North American customers, in January 2020 [B]. It then bought Montreal's TrackTik in June 2022, on undisclosed terms [B: BetaKit, K1 release]. TrackTik had raised $54.5M by then, the last $45M in January 2019 from Georgian and CDPQ [B]. Trackforce now sells TrackTik, GuardTek (its EMEA product) and Silvertrac under one roof, and claims 600k+ active users in 50+ countries [C, vendor]. The only Canadian champion in the category is therefore already inside a US private-equity platform. The funded challengers attack the gap between the two: one system for back office and field, sold to small and mid-size guard firms. Belfry (New York) raised a $12M Series A in January 2025 led by Base10 Partners, bringing it to $20M in total [B]. Guardhouse (Sydney) started on an A$850K seed in 2020 [B]. It took growth equity from Sundance Growth in March 2026 [B: BDO deal note, amount undisclosed]. In August 2026 it bought Florida's Mobohubb to add patrol verification and push into the US [C, vendor release]. Guard Owl reportedly raised a $3M seed led by Tower Research Capital in February 2026 [C, not confirmed from a primary source]. Below them is a long, cheap tail. QR-Patrol (Terracom, Greece) lists guard-tour plans from $3.20 a guard a month, and Guardix from $8.99 a user a month [C, vendor price pages]. OfficerReports (Baton Rouge) claims 700+ companies [C], and Celayix sells shift scheduling across security and healthcare. The buyers are consolidating faster than the software. Allied Universal closed its $5.28B purchase of G4S in March 2021, creating a $18B-revenue firm with 750,000+ staff [B]. Every large consolidation takes a WinTeam-or-Trackforce customer off the market for a newcomer. What is left is thousands of small, thin-margin guard firms. The best-funded entrant in years (Belfry, $20M) and an Australian roll-up (Guardhouse) are already chasing them. Incumbent vulnerability decides it. Neither incumbent is weak, the consolidators below them are pulling share toward the enterprise products, and the SMB seat is contested by Belfry, Guardhouse, Silvertrac and a sub-$10-a-guard tail. The only angle worth keeping is a narrow one for an operator: in BC, guard licensing and compliance tracking under the provincial security-worker licence regime could be sold as an add-on that plugs into TrackTik or WinTeam, rather than as a competing platform.

NAICS 5616129 vendors namedOpen →
05

Companies in this industry · 15

Every company this research names that is filed here or beneath — the operators, and the vendors that sell to them — largest disclosed revenue first. The rank is within the company’s own six-digit industry.

CompanyFiled underRevenueRank
ADT Security ServicesNYSE:ADTSecurity systems services (except locksmiths)561621$5.1B1/5
IFSPrivateSecurity guard and patrol services561612—1/10
TEAM SoftwarePrivateSecurity guard and patrol services561612—2/10
BelfryPrivateSecurity guard and patrol services561612—3/10
CelayixPrivateSecurity guard and patrol services561612—4/10
Guard OwlPrivateSecurity guard and patrol services561612—5/10
GuardhousePrivateSecurity guard and patrol services561612—6/10
GuardixPrivateSecurity guard and patrol services561612—7/10
OfficerReportsPrivateSecurity guard and patrol services561612—8/10
QR-PatrolPrivateSecurity guard and patrol services561612—9/10
Ring and the DIY camera shelfPrivateSecurity systems services (except locksmiths)561621—2/5
SimpliSafePrivateSecurity systems services (except locksmiths)561621—3/5
TELUS SmartHome SecurityPrivateSecurity systems services (except locksmiths)561621—4/5
TrackforcePrivateSecurity guard and patrol services561612—10/10
VivintDelistedSecurity systems services (except locksmiths)561621—5/5
06

Who works here

The occupations employed in Administrative and support, waste management and remediation services, most concentrated in it first. The share is measured against the whole sector, not this industry — the published cross-tabulation stops there.

Tagged to this industry

Concentrated in this sectorA

These jobs are mostly done here. An operator in this industry is competing for them against others in the same industry, not against the whole economy.

And the jobs every business has

Found across at least fourteen of the twenty sectors. In a small establishment several of these are usually one person, or an outside provider.

All 162 occupations →

07

Inside this industry

2 rows sit directly beneath 5616, and 7 in all once every level is counted. Each has a base report of its own.

Alongside it, under 561 Administrative and support services