NAICS 811310Canadian industry · 6-digitlocal market1 market record

Commercial and industrial machinery and equipment (except automotive and electronic) repair and maintenance

SoftwareCMMS — Computerized Maintenance Management Software 8113

This Canadian industry comprises establishments primarily engaged in repairing and maintaining commercial and industrial machinery and equipment, except automotive and electronic. — Statistics Canada, NAICS 2022A

Establishments · CanadaA: 7,105
Under 10 employeesA: 80%
Establishments · USA: 22,433
Employment · USA: 209,190
Payroll · USA: $14.6B

Size and shape

How many businesses there are and how small they are. Fragmentation is the first thing an entrant — or anyone selling software into this industry — needs to know, and it is one of the few things that is actually measured.

Canadian establishments by number of employeesA

1–44,33461%

5–91,34019%

10–1983212%

20–494466%

50–991041%

100–199330%

200–499160%

500+0—

Of 7,105 Canadian establishments with employees, 80% have fewer than ten — an industry of very small operators.

Where they areA

Alberta2,23131%

Ontario1,56422%

Quebec1,42120%

British Columbia99714%

Largest four provinces by establishment count. Establishments with employees only — sole operators with no payroll are not in this table, so in trades and personal services the true number of businesses is higher.

How many new establishments are still tradingA

Other Services (except Public Administration), US · opened 2020

85.2%

1 year

71.8%

3 years

60%

5 years

42.1%

10 years

opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

How businesses here compete

The structural profile of subsector 811, which every industry beneath it inherits. This is analyst judgment from how the subsector is organised — not research into this industry, and not a measurement.

local competitionmedium capitalUNVERIFIEDinherited from 811 Repair and maintenance

Technician supply is the business. Auto repair is being consolidated; commercial and industrial equipment repair is steadier and sold on uptime rather than price.

Who sets the price: Posted labour rates and the customer's alternative of replacing rather than repairing.
The software it runs on: Shop management with parts catalogues and labour guides; field service for commercial equipment.

Market screens and studies

Market-entry records filed along this branch of the hierarchy. A record at or beneath this code is about this industry; one above it is about something wider that contains it.

Operating businessScreened

Commercial & Industrial Equipment RepairExecution decides

binding constraint: defensibility

The classic overlooked business: recurring, essential, and priced on response time. Its weakness is that the value sits in individual technicians who can leave and take the accounts, and manufacturers increasingly restrict diagnostic software and parts to authorised servicers — a right-to-repair fight the independent has not yet won. A service business that cannot get parts is a labour broker.

NAICS 8113104 vendors named9 sourced figuresOpen →

Software serving this industry

The vertical software markets filed along the same branch — who sells to these businesses and who they would have to displace — and then the generic categories every business buys whatever it does.

Sold across the wider branch

Cross-industry softwareScreenedfiled at 8113 Commercial and industrial machinery and equipment (except automotive and electronic) repair and maintenance

CMMS — Computerized Maintenance Management SoftwareOne thing must be true

binding constraint: incumbent vulnerability

Incumbent No single incumbent. The category is now owned by industrials: MaintainX (Autodesk, closed 2026-08-03), Brightly (Siemens), Fiix (Rockwell Automation) and eMaint (Fluke / Fortive)

CMMS is the maintenance team's own work-order system — the in-house crew that keeps a plant, a hotel, a food line, a fleet or a campus running: work orders on a phone, preventive-maintenance schedules, the asset register and the spare-parts shelf. The 8113 anchor (commercial and industrial machinery repair) is navigation only; the buyer is every maintenance department in manufacturing, facilities, hospitality, food and beverage and fleets. It differs from its neighbours by whose assets and whose worker. Field service management (238-fsm-field-service-management) is the tool of a company that sends technicians to customers' sites and invoices them; CMMS maintains the buyer's own equipment and never sends an invoice. EAM (the enterprise asset management record written alongside this one) is the lifecycle system — capital planning, depreciation, reliability engineering across a fleet of sites, usually sold top-down to a CIO; CMMS is bought bottom-up by the maintenance manager. ERP (541514-erp-enterprise-resource-planning) carries a plant-maintenance module, which is the ceiling the mid-market CMMS sells beneath. Incumbent vulnerability decides it: the category has just been bought by the industrial giants, and the price tag says the leaders are strong, not weak. Autodesk signed to buy MaintainX on 2026-05-28 for about $3.6B in cash, against MaintainX's own guidance of more than $135M ARR for calendar 2026 growing more than 50% — roughly 27x forward ARR [A, Autodesk 8-K exhibit] — and completed the deal on 2026-08-03 [C, Autodesk newsroom]. That follows Siemens paying $1.575B plus an earn-out for Brightly in 2022 on about $180M expected revenue [A, Siemens release], Rockwell Automation buying Fiix in 2020 and Fluke (Fortive) buying eMaint in 2016 [A, acquirers' releases]. Under them sit funded independents — Limble ($58M Series B at a $450M valuation, Goldman Sachs growth equity) [B], UpKeep ($36M Series B led by Insight) [B], Fracttal ($35M led by Riverwood in January 2026) [B], Facilio ($35M Series B led by Dragoneer) [B]. And the bottom is free: MaintainX's Basic plan is $0 per user per month [C, vendor page], and two open-source projects, openMAINT and Atlas CMMS (AGPL-3.0, about 800 GitHub stars), give the product away [A, repository]. An entrant therefore faces a strategic owner with a sensor or design-software channel (Siemens buildings, Rockwell PLCs, Fluke test tools, Autodesk Tandem digital twins), venture-funded challengers at every price point, and a free tier underneath. Demand is not in doubt — the exits prove that maintenance teams pay. What is in doubt is any room for a generalist newcomer. The open niches are narrower: a CMMS bundled into one vertical's compliance regime (food-safety audit trails, hotel brand standards), or a non-English market where Fracttal shows a regional vendor can reach more than 1,500 customers in 60 countries [B].

NAICS 811310 vendors named6 sourced figuresOpen →

And what every business buys · 25 generic categories

Sold to every industry rather than this one, so they are filed against the software industry's own code. The same few vendors recur across most of them.

Who works here

The occupations employed in Other services (except public administration), most concentrated in it first. The share is measured against the whole sector, not this industry — the published cross-tabulation stops there.

Concentrated in this sectorA

Hairstylists and estheticians One industry 88.3%

Support occupations in personal services Mostly one sector 64.5%

Automotive service technicians Mostly one sector 56.8%

Home care provider occupations One industry 23.3%

Social and community service professionals Mostly one sector 21.7%

Managers in social, community and correctional services Mostly one sector 18.4%

Machining, metal forming, shaping and erecting trades Mostly one sector 12.9%

Practitioners of natural healing One industry 11.1%

Specialized occupations in services Mostly one sector 8.8%

Program leaders and instructors in recreation, sport and fitness Mostly one sector 6.8%

These jobs are mostly done here. An operator in this industry is competing for them against others in the same industry, not against the whole economy.

And the jobs every business has

Shoe repairers, shoemakers and upholsterers Across the economy 27.9%

Technical occupations in electronics and electrical engineering Across the economy 7.8%

Legislative and senior managers Across the economy 6.6%

Other technical trades Across the economy 5.7%

Office administrative assistants - general, legal and medical Across the economy 5.2%

Administrative, property and payroll officers Across the economy 4.7%

Accounting, insurance and related business administrative occupations Across the economy 4.3%

Building maintenance installers, servicers and repairers Across the economy 3.7%

Financial, insurance and related administrative support workers Across the economy 3.3%

Customer and information services representatives Across the economy 3.2%

Found across at least fourteen of the twenty sectors. But note the shape of this industry: 80% of establishments have fewer than ten employees, and at that size most of these roles are one person wearing several hats, or bought in from outside.

All 162 occupations →