NAICS 8129Industry group · 4-digitlocal market2 market records

Other personal services

This industry group comprises establishments, not classified to any other industry group, primarily engaged in providing personal services, such as pet care, photo finishing and parking services. — Statistics Canada, NAICS 2022A

Establishments · CanadaA
5,083
with employees
Under 10 employeesA
84%
most common size: 1–4
Establishments · USA
59,263
Employment · USA
361,002
6.1 per establishment
Payroll · USA
$11.3B
$31k per employee
01

Size and shape

How many businesses there are and how small they are. Fragmentation is the first thing an entrant — or anyone selling software into this industry — needs to know, and it is one of the few things that is actually measured.

Canadian establishments by number of employeesA

1–43,19763%
5–91,07421%
10–1949510%
20–492495%
50–99471%
100–199170%
200–49930%
500+10%

Of 5,083 Canadian establishments with employees, 84% have fewer than ten — an industry of very small operators.

Where they areA

Ontario1,97339%
British Columbia94819%
Quebec92218%
Alberta66213%

Largest four provinces by establishment count. Establishments with employees only — sole operators with no payroll are not in this table, so in trades and personal services the true number of businesses is higher.

How many new establishments are still tradingA
Other Services (except Public Administration), US · opened 2020
85.2%
1 year
71.8%
3 years
60%
5 years
42.1%
10 years
opened 2015

Measured, not forecast: the share of US establishments opening in one year that were still active later. It counts good operators and bad ones together, which is exactly why it is the honest answer to “what are the odds”. It is for the whole sector rather than this market, and the ten-year figure comes from an older cohort because no younger one has reached ten years.

02

How businesses here compete

The structural profile of subsector 812, which every industry beneath it inherits. This is analyst judgment from how the subsector is organised — not research into this industry, and not a measurement.

local competitionlow capitalUNVERIFIEDinherited from 812 Personal and laundry services

Salons, laundries, funeral homes and pet care: personal, local and repeat. Most are small by nature; funeral homes and dry cleaning are the capital-heavier exceptions, the first consolidating and the second shrinking.

Who sets the price
The operator, within a neighbourhood's going rate.
The software it runs on
Appointment booking, point of sale and payments — a crowded category sold on payment processing margin.
03

Market screens and studies

Market-entry records filed along this branch of the hierarchy. A record at or beneath this code is about this industry; one above it is about something wider that contains it.

No operating-business record sits in this industry — the records filed here are software markets, shown in the next section.

04

Software serving this industry

The vertical software markets filed along the same branch — who sells to these businesses and who they would have to displace — and then the generic categories every business buys whatever it does.

Vertical softwareScreenedfiled at 81291
Pet Grooming & Boarding Management SoftwareOne thing must be true
binding constraint: incumbent vulnerability
Incumbent Gingr (Togetherwork)

Togetherwork has rolled up the category and monetises card volume through the booking flow, which puts the licence price where the salon and fitness records found it — at or near zero for anyone who cannot process payments. The pain is real and the willingness to pay for software alone is not. Nothing is disclosed here. Every vendor named on this record is private, or sits inside a parent that does not break the line out, so no revenue floor can be built and the market size is genuinely unknown rather than estimated.

NAICS 812913 vendors namedOpen →
Vertical softwareScreenedfiled at 812930
Parking Operations & Payments SoftwareOne thing must be true
binding constraint: incumbent vulnerability
Incumbent Metropolis (operator-owned computer-vision checkout, after SP+) on the off-street side; Arrive (EasyPark, ParkMobile, Flowbird, RingGo, Parkopedia) on the municipal and on-street side

Two roll-ups now hold both ends of this market, and both have more capital than any new entrant could raise. On the operator side, Metropolis bought SP+ for about $1.5B in enterprise value in May 2024. It funded the deal with $1.05B of Series C equity and $550M of term debt, led by Eldridge Industries [B, company release]. That made it what it calls the largest parking operator in North America, with more than 4,000 locations [C, vendor]. In November 2025 it added a ~$500M Series D led by LionTree and a $1.1B term loan at about a $5B valuation [B, company release]. Metropolis is both the customer and the vendor: it runs garages with its own computer-vision checkout instead of buying PARCS from someone else. On the municipal and on-street side, EasyPark Group bought ParkMobile in 2021. It closed on Flowbird, the pay-station maker, in January 2025 and added Parkopedia. In June 2025 it renamed itself Arrive, now covering 90+ countries and 20,000 cities [C, vendor]. France's competition authority cleared the Flowbird deal and found no foreclosure risk [A, regulator]. So the app, the meter and the parking-data layer now sit with one PE-owned group (Vitruvian, Verdane, Searchlight). The middle tier is well funded too. Flash raised $250M+ led by Vista at a $1B+ valuation in 2022 for cloud PARCS. Passport had raised $125M by 2019 for municipal mobile pay, permits and enforcement. ParkHub merged with the UK's JustPark in 2024 on an FTV Capital growth round and now trades as JustPark. The one measurable incumbent is stagnant, but that is not an opening. T2 Systems (universities, hospitals, municipalities; permits, enforcement, pay stations) is the only vendor here with published revenue. Verra Mobility paid $347M for it in 2021, when it expected nearly $80M of revenue. Its Parking Solutions segment reported $82.6M for 2025, flat in four years. Customers fell from more than 1,900 to about 1,775, and Verra wrote off $97.1M of the segment's goodwill in 2024 [A, 10-K]. The accounts Verra is losing are going to Passport, Flash and the Arrive brands, which already have the capital and the city contracts. They are not open to a new entrant.

NAICS 8129308 vendors named4 sourced figuresOpen →
05

Companies in this industry · 22

Every company this research names that is filed here or beneath — the operators, and the vendors that sell to them — largest disclosed revenue first. The rank is within the company’s own six-digit industry.

CompanyFiled underRevenueRank
ARRIVEPrivateParking lots and garages812930—1/12
FlashPrivateParking lots and garages812930—2/12
GingrPrivatePet care (except veterinary) services81291—1/10
HonkMobile ParkingPrivateParking lots and garages812930—3/12
JustParkPrivateParking lots and garages812930—4/12
Kennel BookerPrivatePet care (except veterinary) services81291—2/10
Metropolis TechnologiesPrivateParking lots and garages812930—5/12
MoeGoPrivatePet care (except veterinary) services81291—3/10
ParkablePrivateParking lots and garages812930—6/12
ParkhubPrivateParking lots and garages812930—7/12
PassportPrivateParking lots and garages812930—8/12
Paw PartnerPrivatePet care (except veterinary) services81291—4/10
PawfinityPrivatePet care (except veterinary) services81291—5/10
PawsAdminPrivatePet care (except veterinary) services81291—6/10
PetExecPrivatePet care (except veterinary) services81291—7/10

And 7 more on the companies page.

06

Who works here

The occupations employed in Other services (except public administration), most concentrated in it first. The share is measured against the whole sector, not this industry — the published cross-tabulation stops there.

Tagged to this industry

Concentrated in this sectorA

These jobs are mostly done here. An operator in this industry is competing for them against others in the same industry, not against the whole economy.

And the jobs every business has

Found across at least fourteen of the twenty sectors. But note the shape of this industry: 84% of establishments have fewer than ten employees, and at that size most of these roles are one person wearing several hats, or bought in from outside.

All 162 occupations →

07

Inside this industry

4 rows sit directly beneath 8129, and 9 in all once every level is counted. Each has a base report of its own.

Alongside it, under 812 Personal and laundry services